Privacy Policy

Last updated: 26 March 2026

1. Who we are

AdminHero is a trading name of Alpanno Suppliers (ABN 60 781 387 449), based in Melbourne, Australia. This policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. What we collect

We collect information you provide directly to us, including:

  • Name and email address (when you fill in a contact form)
  • Business name and industry
  • Phone number (if provided)
  • Details about your admin challenges (from form submissions)
  • Website usage data (pages visited, time on site) via analytics

3. How we use it

We use your information to:

  • Respond to your enquiry and arrange a consultation
  • Provide you with our services
  • Send relevant updates about our services (you can opt out at any time)
  • Improve our website and services

We do not sell your personal information to third parties.

4. How we store it

Your data is stored securely using Supabase (hosted in Australia/APAC region) with row-level security policies. We retain your information only as long as necessary to provide our services or as required by law.

5. Third-party services

We use the following third-party services that may process your data:

  • Supabase (database and authentication)
  • Vercel (website hosting)
  • Cal.com (appointment scheduling)

Each of these services has their own privacy policy and data handling practices.

6. Your rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise any of these rights, email us at hello@adminhero.io.

7. Cookies

We use essential cookies for website functionality. We may use analytics cookies to understand how visitors use our site. You can control cookie settings in your browser.

8. Changes

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact

If you have questions about this privacy policy or want to make a complaint, contact us at hello@adminhero.io.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.